ENGAGE

Partner with us to transform your engagement strategy

STRATEGIC CONSULTING & ENGAGEMENT ARCHITECTURE

Tailored solutions for your unique challenges

We specialize in transforming customer engagement using game intelligence, behavioral psychology, and strategic insight to turn casual users into passionate advocates. Our approach is tailored to your specific business objectives, audience, and industry context.

Whether you're looking to improve retention, increase feature adoption, or differentiate your offering in a crowded market, our team of experts will work with you to develop and implement a comprehensive engagement strategy that delivers measurable results.

Strategic Consulting

OUR SERVICES

Comprehensive engagement solutions

WORKSHOPS & TRAINING

Interactive sessions designed to educate your team on game intelligence principles and provide practical frameworks for implementation.

  • Half-Day Workshop: $15,000
  • Full-Day Workshop: $28,000
  • Custom Training Programs: Priced upon request

ADVISORY & CONSULTING

Strategic guidance and expert advice to help you develop and implement effective engagement strategies.

  • Daily Rate: $2,500 – $5,000
  • Project-Based: $20,000 – $30,000
  • Custom work by request

EXECUTIVE RETAINER

Ongoing strategic partnership with dedicated access to our team of experts. Limited availability.

  • Annual Retainer: $400,000 – $1,200,000
  • Tailored engagement strategies
  • Ongoing executive advisory
  • High-impact implementation support
  • Exclusive access & benefits

BUNDLED PACKAGES

Comprehensive solutions for different needs

STARTUP PACKAGE

Ideal for early-stage companies looking to build engagement from the ground up.

  • 2-day consulting engagement
  • 6 months SaaS Pro tier
  • Engagement audit & recommendations
  • Implementation roadmap
  • Quarterly progress reviews

Contact for pricing

GET STARTED
MOST POPULAR

SCALE PACKAGE

Perfect for growing companies ready to take their engagement to the next level.

  • 5-day consulting engagement
  • 1 year SaaS Enterprise tier
  • Comprehensive engagement strategy
  • Custom implementation support
  • Monthly progress reviews
  • Team training workshop

Contact for pricing

GET STARTED

ENTERPRISE PACKAGE

Comprehensive solution for established organizations seeking transformation.

  • Monthly consulting retainer
  • Enterprise SaaS platform
  • Executive advisory services
  • Custom implementation team
  • Dedicated account manager
  • Quarterly executive briefings
  • Priority support

Contact for pricing

GET STARTED

OUR PROCESS

How we work with clients

01

DISCOVERY

We begin by understanding your business objectives, audience, and current engagement challenges. This phase includes stakeholder interviews, data analysis, and user research to establish a clear baseline.

02

STRATEGY

Based on our discovery findings, we develop a comprehensive engagement strategy aligned with your business goals. This includes specific recommendations across the Four Pillars methodology.

03

IMPLEMENTATION

We work alongside your team to implement the strategy, providing guidance, resources, and support throughout the process. Our hands-on approach ensures successful execution.

04

OPTIMIZATION

We continuously monitor results, gather feedback, and refine the strategy to maximize impact. This iterative approach ensures ongoing improvement and sustainable results.

FREQUENTLY ASKED QUESTIONS

Answers to common questions

What industries do you work with?

We work with clients across various industries, with particular expertise in SaaS, streaming media, and entertainment. Our methodology is adaptable to different business models and user contexts, allowing us to deliver value regardless of industry.

How long does it typically take to see results?

While every engagement is unique, clients typically begin to see measurable improvements within 3-6 months of implementation. Some tactical changes can yield results more quickly, while strategic transformations may take longer to fully realize their impact.

How do you measure success?

We establish clear metrics aligned with your business objectives at the outset of our engagement. These typically include engagement metrics (retention, session length, feature adoption), business metrics (revenue, conversion rates), and user sentiment metrics (NPS, satisfaction scores).

Do you offer implementation services?

Yes, we provide implementation support as part of our consulting engagements. While we don't handle technical development directly, we work closely with your product and engineering teams to guide implementation and ensure alignment with the strategic vision.

How do you differentiate from traditional consulting firms?

Our specialized focus on game intelligence and engagement sets us apart from traditional consulting firms. We bring deep expertise in behavioral psychology, game mechanics, and user engagement that goes beyond general business consulting. Our methodology is specifically designed to create extraordinary engagement experiences.

GET IN TOUCH

Start your engagement transformation

CONTACT INFORMATION

  • ADDRESS

    500 North Commercial Street, Suite 502DP
    Manchester, NH 03101

  • PHONE

    617-286-6649

  • EMAIL

    info@incitingincident.com

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